Last updated: June 2026 Fully in Bengali

Baj Live Privacy Policy — How We Protect Your Information

Your trust is our greatest asset. This page clearly explains what data Baj Live collects, why it's collected, how it's used, and how it's kept safe.

In summary: Baj Live never sells your data. All information collected is used solely for service delivery, identity verification, and security.

1 Scope & Applicability

This Privacy Policy explains in detail how personal information of Baj Live (bajlive.click) website and mobile app users is collected, processed, stored, and kept secure.

By creating an account or using any of our services on Baj Live, you agree to this Privacy Policy. We want you to use our platform with full confidence and clarity, so we encourage you to take a moment to read through this page.

This policy applies only to bajlive.click and its official app. For the privacy practices of third-party sites or payment providers, please contact them directly.

2 What Information We Collect

Baj Live collects information in two ways — what you provide directly, and what is automatically gathered through your use of the platform.

Data Type Example Purpose of Collection
Identity Information Name, date of birth, national ID number Age & Identity Verification
Contact Information Mobile number, email address Account Creation & Communication
Financial Information Mobile Pay/Nagad number, transaction history Payment Processing & Verification
Device Information IP address, browser type, device model Security & Fraud Prevention
Usage Information Page visits, betting history, session duration Service Improvement & Personalization

We never store your full payment card number or bank account details. Transactions via Mobile Pay and Nagad are processed directly through their respective payment services.

3 Purpose of Data Use

Baj Live uses the information it collects for specific, legitimate purposes only. No data is used for unrelated purposes.

  • Account Management: To ensure secure registration, login, and account protection.
  • Payment Processing: To verify deposits, withdrawals, and transactions.
  • Age & Identity Verification: To meet legal obligations and verify that users are 18+.
  • Service Personalization: To show you games and offers tailored to your preferences.
  • Fraud prevention: To detect and block suspicious activity.
  • Customer Support: To resolve issues and provide customer support.
  • Legal compliance: To meet regulatory requirements.
  • Marketing (with your consent): To send you relevant offers and updates.

If you'd prefer not to receive marketing messages, you can opt out at any time via your settings or by contacting our support team.

4 Data Sharing Policy

Baj Live never sells your personal data to third parties. However, certain information may be shared in limited circumstances:

  • Payment Providers: With Mobile Pay, Nagad, and Rocket — solely to process transactions.
  • Identity verification service: Information required for the KYC process is shared with trusted verification services.
  • Legal authorities: When required by court order or legal obligation.
  • Fraud prevention agency: To assist with fraud detection.

All parties we share data with are bound by strict data protection agreements with Baj Live and may only use the information for specified purposes.

5 Cookies & Tracking Technologies

The Baj Live website and app use cookies and similar technologies to enhance your browsing experience and personalize the platform.

Essential Cookies

Essential for login sessions, security tokens, and similar functions. These cannot be disabled.

Analytics Cookies

To collect site usage statistics — such as which pages are visited most.

Preference Cookies

Used to remember your language, timezone, and other preferences.

Security Cookies

To detect fraud and track multiple devices for account security.

Cookies can be managed through your browser settings. However, disabling essential cookies may affect the platform's functionality.

6 Data Protection Methods

Baj Live uses industry-leading technology to protect your data. Our security infrastructure is regularly tested and updated by independent third-party experts.

  • SSL/TLS encryption: All data between your browser and our servers travels through encrypted channels.
  • AES-256 data storage: Sensitive data stored in our database is protected with military-grade encryption.
  • Two-Factor Authentication (2FA): An additional layer of security at login.
  • Real-Time Fraud Detection: Suspicious activity is detected instantly.
  • Regular Security Audits: An independent team of experts regularly audits our systems.
  • Limited Access Policy: Only authorized personnel can access the information they need.

Please note — no one can guarantee 100% security on the internet. Keep your password strong and never share it with anyone.

7 Your Rights

As a Baj Live member, you have important rights over your personal data. To exercise any of these rights, email us at support@bajlive.click.

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Right to Access

You can request to view any personal information we hold about you.

✏️
Right to Rectification

You may request corrections to any inaccurate or outdated information.

🗑️
Right to Erasure

You may request deletion of your data after account closure (subject to legal obligations).

🚫
Right to Object

You can object to marketing communications or specific processing activities.

📦
Right to Portability

You can request an export of your data in a standard, portable format.

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Right to Restriction

In certain circumstances, you can request that the processing of your data be temporarily suspended.

8 Children's Privacy

Baj Live is strictly for users aged 18 and above. We do not knowingly collect information from anyone under the age of 18.

If a minor has created an account by any means, that account and all associated data will be deleted immediately upon notification. If you suspect a minor is using Baj Live, please contact our support team.

9 Data Retention Period

Baj Live retains your data only for as long as necessary or as required by law.

Data Type Retention Period
Account & Identity Information For the duration of active account + 5 years
Transaction Information Up to 7 years as required by law
Customer Support Contact Up to 3 years
Log & Device Information Up to 12 months
Marketing Preferences Until opt-out

Once the retention period expires, data is securely and permanently deleted or anonymized.

10 Privacy Policy Updates

Baj Live may update this Privacy Policy at any time. For significant changes, we will notify you via SMS to your registered mobile number or by email. The "Last Updated" date at the top of this page will always reflect the latest revision.

Continued use of Baj Live after any changes are made will be considered acceptance of the updated policy. If you do not agree to the changes, please withdraw your balance before closing your account.

11 Contact & Complaints

For any privacy-related questions, requests, or concerns, please get in touch with us:

Email: support@bajlive.click

We aim to respond within 48 hours. Complex requests may take up to 30 days.

Privacy Data Protection User Rights Cookie Policy SSL Encryption

How Your Information Is Kept Secure

Baj Live believes in actions, not words — every layer of security is real and fully operational.

Encrypted Storage

Your sensitive data is stored with AES-256 encryption — even if intercepted, it cannot be read.

Your Data Is Never Sold

Baj Live never sells your data to advertisers or third parties — under any circumstances.

Two-Factor Authentication

OTP verification at login keeps your account secure even if your password is compromised.

Restricted Staff Access

Your personal information is only accessible to authorized staff — not everyone has access.

Regular Security Audits

Independent cybersecurity experts regularly audit the Baj Live system.

Your Controls

You can view, correct, or request deletion of your data at any time.

Start with Confidence at Baj Live

Your data is secure, your privacy is respected. Register today for a safe gaming experience.

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